As of 10/15/2024 Norway and Oxford Water Districts Lead Line Inventory has been submitted. To view it, we will have copies at the town office.
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Lead Line Inventory
Let’s Get the Lead Out! Help Us Protect Your Health
February 2024
Dear Water Customer,
New state and federal laws require us to inventory all water service lines in our service area. A service line is the underground pipe that carries water from the water main, likely in the street, into your home or building. We need to determine the material that your service line is made of, which means we will need your help.
Service lines are often copper, plastic, lead, or galvanized iron or steel. Older homes and buildings may have a lead service line. Drinking water is free from lead when it leaves our water treatment plant. However, water can absorb lead as it travels through lead pipes on its way to your faucet. Lead can cause serious health problems. If you have a lead service line, we need to take steps to reduce your lead exposure risk. Knowing your service line material is very important for your health and safety!
Customer Survey
We need your help to find lead pipes. Please complete the survey on the back of this letter as soon as possible. If you need help locating your service line or determining the material type, contact us at (207) 743-2414. Return the completed survey form to: 19 Danforth Street, Norway, ME 04268. If you can take a photo, you can email the photo to: NorwayWaterDistrict@gmail.com.
For More Information
- Contact us at: (207) 743-2414.
- For more information on reducing lead exposure around your home/building and the health effects of lead, visit EPA’s website at http://www.epa.gov/lead or contact your healthcare provider.
Thank you for your assistance!
Water Service Line Customer Survey
As your water provider, we need to determine the material of your water service line to ensure safe drinking water and to comply with new regulations. A service line is the underground pipe that carries water from the water main, likely in the street, into your home or building.
Please complete the brief survey below to see if your service line contains lead. Return the completed survey form and a photo (if possible) of your service line to us as soon as possible.
Physical street address:
_______________________________________________________
(NO P.O. BOX NUMBERS, PLEASE!)
Customer Name: _________________________________________
Phone Number: __________________________________________
Email Address (optional):__________________________________
Home/building build date: ________________________________
What is the material of the service line pipe entering your home/building? :
☐ Copper ☐ Plastic ☐ Galvanized iron or steel ☐ Lead ☐ Other/Unknown
How did you determine the material?
☐ Scratch/magnet test; ☐ Visual; ☐ Plumber or other qualified professional
Do you need additional assistance with locating your service line or determining its material?
☐ No ☐ Yes, I would like to schedule a phone call or site visit.
*Photos can be emailed to: NorwayWaterDistrict@gmail.com
